- Inconsistent network quality. The major IM networks are all guilty of this. No network, no communication. Get the act together, and make all the networks compatible with each other already.
- Unable to send offline messages. The number 1 culprit: MSN Messenger. It's year 2005, ICQ has had this feature for almost a decade, yet a multi-billion dollar company which hires the "best minds" doesn't even grok this! Instead they spend all the "R&D" dollars on stupid features like animated avatars, skins etc. Hello... why complicate things by adding an audio chat feature and having to leave "voicemail" when a simple offline IM will suffice?
- Unencrypted messages. Again, implementing this should be a no-brainer, but it's been put off time and again. Why? Thankfully off-the-record messaging is gaining traction, but it requires the endorsement of the majors to have any significant impact.
Wednesday, July 06, 2005
IM networks
oeyvind sent me a link to Project Gizmo, basically a Skype-like product. While I think it's good that everyone's jumping on the bandwagon and leveraging on the IM network infrastructure, I feel that some of the basics need to be in order first.
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